We value long-term working partnerships engendering trust and loyalty and establishing a working culture sensitive to the values of our clients and specialise in facilitating the development and implementation of strategy, reform, turnaround & advisory, workforce development, governance and research & innovation.
Enterprise Mastery’s vision is that international organizations and businesses are transformed into leaner, sustainable organisations prepared for the future to improve the working lives of all.
We empower public and private organisations and your staff to deliver results in challenging arenas to improve all-round organisational performance.
We empower organisations and individuals through facilitating change and development, changing the ways organisations and individuals work to deliver practical, meaningful results for all stakeholders by focusing on the development and implementation of organisational strategy, reform, turnaround & advisory, governance, research & innovation and workforce development.
We maximise your efficiency and effectiveness of your organisation to skillfully tackle often unforeseen challenges especially in reform and turnaround scenarios with clarity of thought and confidence by evaluating the specific needs – fiscal, operational, legal and governance – of both your organisation and the capability of individuals helping to develop and implement solutions that deliver long-lasting results.
Our experience spans over 40 years of specialised experience in working with organisations at governmental, national and international level across a diverse range of sectors from board to the shop floor.
We are specialists in our areas of professional expertise and have worked across the UK, Europe, Africa, North America and Asia.
We value ethical business performed to very high professional standards that result in a clean, honest experience, which is of high value to our clients, and delivered on time and to budget.
SIMPLICITY: We believe cutting through the extraneous detail simplifies things for everyone
EMPOWERMENT: we believe empowering people with the knowledge and skills to enhance proficiency gives them competence to perform effectively and efficiently and to take ownership of the results they deliver
SOLUTIONS: we believe focusing on identifying the root cause problem and indicative symptoms enables the creation of practical innovative solutions that deliver results
RESULTS: we believe focusing on delivering results to define and implement strategies, policies and processes supports long-lasting change
CONTINUOUS IMPROVEMENT: we believe great things happen one step at a time
INCLUSIVITY: we believe listening and including widely because the whole is often only visible from multiple perspectives
RIGOUR: we believe half completed doesn’t give half the results
ADAPTABILITY: we believe change is the only constant
"When you run your own business you tend to wear so many different hats and working with Giles has taught me to take it one step at a time. He's been able to be that voice and that wisdom also to bounce ideas off and say right this works or this doesn't. The opportunities it opens up are fantastic."
‘‘Giles has been brilliant as a business advisor, even though I’ve been in business for quite some time what Giles has done is got me to re-look at the financial model. In regards to the business now I think far more strategically. ’’
‘‘I definitely recommend Giles, especially with the type of enterprises he works with it’s about social impact. Giles really helped me focus on what my priorities should be and just the best ways that I should be working. ’’
‘‘I’ve loved working with Giles because he has adapted the sessions to me, as a past academic who has no experience in business whatsoever, and has enabled me to develop a much more business like attitude to that which I do. The sessions are great fun and I’ve learnt huge amounts. ’’
‘‘Working with Giles has been great for PBC, its helped in the transition from a national charity to a community interest company. Giles’s advice and contacts have been fantastic for us as an organisation. ’’
‘‘Giles is what I would call business savvy, Giles is a plain talker but he sets out his stall very quickly from the start and his objective is to get you a clear plan to deliver results and I really value that."
‘‘Working with Giles allowed us to take time out from our day jobs to actually look at Agewell as a business; look at financials and enabled us to look at the risks associated with the business...the changes have allowed us to put proposals together that are financially rewarding for the business.’’
"Giles provided a base to develop a plan, a step-by-step logical plan to improve and grow the services we offer...he was very personable and had a good way of communicating with the senior management team whilst being cognisant to what the group needed."
"I’ve enjoyed working with Giles, really because he’s helped me to structure the business effectively...because it is so valuable to have somebody else to bounce ideas off and get clarity about your business."
‘‘Working with Giles has been very rewarding, he’s very incisive...working with Giles enabled me to identify areas that were ineffective and put in place some radical change which I’ve implemented to great success"
‘‘I’ve been working with Giles on expanding the business operations; he’s really helped me go through restructuring the business...he’s really pushed me to think more openly about strategic direction"
‘‘Working with Giles has made me change my perspective completely. Giles has a relaxed style that allows you to think for yourself and come up with solutions for the business together."
"I’d recommend Giles to anyone who is looking to grow their business, it invaluable to be able to have time to think and plan for the business in a more efficient and effective way to create great opportunities and have a wealth of experience on tap. ’’
‘‘Working with Giles has been fantastic, it’s been a real eye opener for us as a company, it’s helped us to expand and grow...I can’t recommend Giles, and his team’s services enough. ’’
"It was very refreshing as it was Interesting to get Giles to really challenge some of those perceptions that I had...I could see continuity as to how much the business had developed in that time and going forward I could see how it works as a continuous process, It’s really been the most exciting experience. ’’
"Giles gave me that self-confidence to make that transition from business idea to actually becoming a growing business, he was very honest and very real about some of the challenges we were going to face...never in a million years did I think I’d be a director of a growing community interest company."
"I worked with Giles to quantify who my best clients are...he really helped me to look at the business in a new way and to really focus on who my clients should be and therefore go out and find new business from the right clients, rather than wasting time on the wrong clients in the wrong places."
‘‘‘Within the ways of running my business I’m a great believer in learning, by working with Giles it helped me understand the theory and put it into practice. It was good to speak to somebody to translate everything I was experiencing into laymen's terms."
‘‘Giles has helped me to review the progress I have made with my business when I first came to him for business advice, which has enabled me to articulate and focus on the plans to take the business forwards.’’
"Giles has given me some business advice which I have found incredibly useful, particularly around the financial aspects of the business and I'd certainly recommend him to anyone"
Giles is an expert consultant and project manager focusing on business turnaround, process improvement and performance leadership for government, social enterprise and private enterprise and has successfully supported more than 100 organizations internationally.
Richard is an accomplished expert in identifying performance related challenges, developing and implementing workable solutions and creating highly effective frameworks and systems that enable smooth turnaround and change for global organizations.
Julius is an expert specialising in incorporating innovation, the cost effective and efficient use of relevant technologies, regulatory compliance and governance to support organizations going through change with measurable cost benefit and performance enhancement.
David is an expert specialising in taking organizations through change, developing interventions and performance systems while ensuring cultural compliance and localisation for effective uptake along with benchmarking frameworks that enable continuous improvement and effective outcomes.
Geoff is an expert specialising in business improvement through highly effective, streamlined and resourceful HR strategy, policy development, systems, processes and supporting frameworks, underscored by developing a highly effective and self-reliant culture.
Navin specialises in evaluating business performance and using financial analysis methodology to identify ineffective practice and cost burden, determining improvement measures and implementing change to support organizations, especially during turnaround and growth phases.
Sachin specialises in improving financial efficiency, enabling verifiable change in business performance through benchmarking, and ICT improvement, resulting in smooth running and a measurable positive impact on the bottom line.
Special Projects Manager
Richard specialises in the design & engineering of intelligent brand identities. His interest in design and media production has been a driving force since he bought his first movie soundtrack at the age of 8.
International Projects Coordinator
Hongwei is focused on international business management and operational excellence, through operational design, effectiveness, efficiency and business process management and automation.
Marketing and Project Coordinator
Iliyana focuses on market research and development as well as projects to facilitate national and international client development.
Marketing and Project Coordinator
Chloe is focused on client communications and care as well as projects to enable client outreach and engagement.
Social Engagement Coordiantor
Liz focuses on social engagement and interaction as well as public relations.